To all at Ribble Homecare

Thank you very much for one first class service.

The care and attention given to my mum and me was amazing. Every member of staff who came to us were great and kept my mum really comfortable and entertained, making an unbearable time – bearable.

You are all very special people

J***** and family

To Ribble Homecare, all the staff,

Thank you for sending us 4 great carers

We would never have managed without them, love to you all.

M***** Y*****

To Debbie, Sharon, Mohammed Shazia and the team,

Thank you all for caring for S with such wonderful kindness.  Because of your care he was able to stay in his home and could count on your compassion and company.

Please know that we are deeply grateful to you all, with warmest wishes,

C***** C***** and family

With grateful thanks to everyone for their excellent care, kindness and attention to Dad.  Without you we  could not have fulfilled Dads wish to spend his final days at home.

With lots of love from

E***** and L*****  J*****

To Debbie and all the staff

Would like to say a big thank you for all the care you gave my mum and for all the love you shown her from the start to the very last few minutes of her life

Love you guys from the bottom of our hearts.

B**** M*** A***** G**** D*******

To whom it may concern ,

I am writing on behalf of my sibling’s A*****, A***** and A*****. We would  like to express our heartfelt thanks to those members of the team who cared for D***** I***  during the month of March 2019.

Dad was referred to the Ribble Homecare team via the district nursing team because he was in his last week’s of life .

As a family we were very dubious and worried about carers coming into his home .We needn’t have worried . The care Dad was given by all those who attended him from Ribble Homecare was amazing .All team members who visited the home treated dad with the greatest dignity and respect .They worked with us as a family they were inclusive and cared for us too. I am a nurse and observed that this was a team of well trained staff  who delivered care with compassion .Nothing was too much trouble .All staff members instilled us with confidence .All members of staff always had a smile and asked after the welfare of not just dad, but of family member’s. We cannot thank you enough .

Dad passed away peacefully in his own bed and home  . These were his wishes and Ribble Homecare helped make this happen.

Please could you let the staff members read this letter .We want the to know how thankful we are .

I hope you will praise and value your staff as they are truely amazing .They made what was a very difficult time for us as a family a little easier -and we will never forget your kindness.

Best Wishes

V****C****  (Daughter )   A****I*****   (Son)

A****I*****   (Son)          A****S******   (Daughter)

Good Afternoon

I wanted to pass on a compliment verbally made to the DN’s about your carers from the family of and end of life patient you recently provided care for .The family stated that the care their relative had received from yourselves was excellent and they could not have asked for their mother to have been cared for any better .

It is always nice to receive such positive feedback and you have obviously provided the lady with a high standard of care and compassion .

Kind Regards

(C**** W*****) District Nurse

To all at Ribble Homecare

Thank you for all your care to my dad your staff went over and beyond to help us .

Your help has been very much appreciated at this difficult time .

Best Wishes

M,G,and Family

With grateful thanks to everyone for their excellent care kindness and attention to dad .Without you we could not have fulfilled dads wish to spend his final days at home .

With lots of love

E & L . J

To all at Ribble Homecare

Thank you sooooo much for all your help ,kindness and love we will not forget you x

Keep up the good work you all do a fantastic job ,we will miss you all .

With all our love and best wishes

From JC and family

Thank you both so much

All my love

N***

To Ribble Homecare  &  all the staff

For sending us 4 great carers ,we would never have managed without them .

Love to all

M& Y    & C***** thought  carers were lovely also

To Ribble Homecare and the wonderful team of carers ,

I would like to thank you all so much for your gift’s ,cards and best wishes on the occasion of my fathers 88th Birthday. You have all been so thoughtful and kind .

Thank you also for the tasty Spaghetti Bolognese which I really enjoyed .

With Love and gratitude .

A & R xx

Dear all at Ribble Homecare

I would like to thank you for all your outstanding care and support you provided for P******.

Thank you ,you were all very patient ,kind and I know P****** thinks fondly of  all those who cared for her .

She has settled well into her new home and is pain free . Kindest regard’s S ,R, and the boys.

To S*****

Just to say a very big thank you for all your kindness .

Lots of love to you all

D*****

I just wanted to  show my appreciation for the professional and caring way your staff looked after my husband  c****  in the days before he died ,we were apprehensive at first having strangers in our home but your team were friendly and supportive .

Thank You So Much

Mrs L T

Dear Debbie & Abbas

Thank you so much for all you did for dad. Through you all it allowed him to stay at home for his last few months as you did with my mother -3 years previously .

Dad always said the standard you gave was “very high ” and you both added the personal touch which meant a lot to my brother and I .

Love S xx

Dear Debbie

I would like to take this opportunity in reply  to your letter dated the 11th March .

On behalf of my father ,mother and the rest of the family ,all the carers that attend to K***’s  needs have gone far and beyond the call of duty .

The two ladies that attend to K**** during the day are both professional and compassionate in their caring duties .

We would also like to thank you for arranging carers at the last minute for the night sits understanding that this is not always an easy thing to cover . We all very much appreciate everything that you are doing for K*****.

We do feel that because of the attentive care that she is getting ,it is keeping her condition stable and without it we would struggle as a family to cover all her needs ,due to work commitments and distance we can’t always be there ..

Yours sincerely

B****** S *****

K*****’s daughter x

Just to say thanks for taking such good care ot our mum E*****.

Love from all E******’s family

Shabana

You have such a kind heart ,and with your sweet nature it’s been a pleasure getting to know you .If more people were like you Shabana the world would be a better place .

Both myself and J** could not have asked for two lovelier ladies to care for mum .We knew M****** really liked you and Annamarie and thought a lot of you both .

Take care and look after yourself and we will both miss you .

Thank you

Kind Regards

J and S

Dear Ms

I’m sorry this letter is so delayed in coming to you .We want to thank you so much for all the loving care you gave my mum ,I*** We had total confidence in you and the caring way you do your job . .You helped us get mum up .When she got out of bed and that was so helpful because we didn’t know how to do it .   Yours is not an easy job but it is one that makes a difference to your patients and families.

We showed you a picture of mum when her health was much better and you could see what a lovely lady she was ,sadly the cancer robs you of so much as you near the end of your life ,So being cleaned up regularly  and turned gives as much dignity back to the person as possible ,in very difficult circumstances .

We felt very grateful to have  been able to have mum be in her own home ,right up to the last day .You were so important in providing the care to allow us to do that .

I hope your children have some appreciation for how hard you work ,how important your work is and how you are trying to help them in their future .They are lucky kids .

So thank you so much

Love and best wishes

J*** (C*****)

To Ribble Homecare especially , Sharon ,Debbie and Geoff .

Our family would just like to thank you for the care received in the short time before mum was admitted to the Hospice .I know mum enjoyed the visits and trusted all of you ,Special thanks to Sharon for all your support and visits to see mum after.

Thank you E***** and family xxx

Dear Karen

Words are not enough when it comes to thanking you and Janet for all your loyal caring of J*** Your sincere empathy and kindness you both gave her is second to none ,you are both truly dedicated carers and go beyond your duties of care .You treat J*** like a sister, your love and characters really shone through to her .

I know she liked you two over any others. Thank you for your uplifting support to the family at all times ,dependable and truly unique in your true talents of nursing .Karen and Janet two Angels from God ,to be their for J*** .

Thanks Karen and Janet for your beautiful flower’s given to J** Church ceremony and final  “Good-bye ”

You will always be in our heart’s for everything you have done for me and my family .”Two Diamonds”

With all our love and hope we can keep in touch .

To Debbie and staff

Many Thanks for the care & support given to both my mum T***** and also my dad C**** we couldn’t have coped without your help.

Thanks

K**** xx

To Debbie

A massive thank you for all your help today

With Love

Bushra  xx

To Sharon and Yvonne

Just a little something to say thank you for the care ,respect and kindness you showed my  husband /dad but to us as a family .

We really do appreciate all that you did and will never forget .

All our love

G and family xxx

For the care you gave to my husband G**** and a special thanks to Karen and Janet

Mrs    A B

To Steve

Thank you for all your Kindnes, Compassion and Dignity you showed towards my father in the last few hours of his life .

Thank you for all the help you gave to J***  and myself after he had gone .

S**** and J***

To

Everyone who helped care for my mum .

Thanks for making the last days easier and being there to help her keep going and feel dignified.

Love from

M*****’s   Family  xxx

To Debbie and carers

Thank you for your compassion and kindness towards A***  and myself ,and for making his last  weeks as comfortable as possible .

From C and family

Ribble Homecare

Would just like to say thank you for  your time and support over the last 2 years you have all made me feel welcome.

Dear Debbie

A special thank you for thinking of me and a big thank you give me a lovely gift .

H****

To  Debbie

I would just like to say thank you for the care M  & A gave S**** they looked after him so well ,I will be in their debt forever .S**** always had a smile when the walked in so once again thank you .

To all the carers  who looked after I P many thanks .

A special thanks to Susan (with the lovely Liverpool accent ) who was with I**** when she passed away . Susan was such a comfort to me and my family at this time . I will never forget her .

Love and best wishes

L V (i***** daughter ) xxx

To all at Ribble Homecare .Thanks for all your kindness and care that you gave E

Love B & family

Thank you for looking after our mum  so kindly and caring in the short time we had her home ,

M & T  D***

The kindness the two ladies showed was much appreciated xxxx (a credit to your business)

Heartfelt thanks to you all .

Mo ,Naid,Trenna ,Zaneem ,Karen,Janet ,Samina ,Shabana and Shazia

Also everyone else ,whose name I have not mentioned .

To all the staff and especially the carer’s from Ribble Homecare .

Thank you most sincerely for your kindness ,empathy and care you all gave to J during her last days of  her life.

We are all in gratitude to everyone ,and also grateful for your support to the family during those sad days .

Yours Faithfully

From R,M and our family

Thank you so very much for the support you showed us during Mum’s final months . I know we we would have found it very difficult without your kind help ,mum was a very special lady who had always given in her life and never expected anything in return ,so for us to be able to look after her at home was our way of giving to her .

Thank you

B,C and family

Dear Debbie ,Abbas Sharon and carers

We would like to thank you for the care and support  you have given to R over the last 12 months .

Undoubtedly playing an important role in enabling him to remain at home .

Kind Regards

L,E,H and O

Dear Debbie

Many thanks for your kindness yesterday .

C & J

May I say a very big thank you to all who helped take care of Mrs A**** R**** (nan)  from ****** ****** Blackburn

I am very grateful, you did a really good job right up to the end . A was my lovely friend for ten years she was and always will be in my memory  .

Much love and thanks

D & B

Thank you so much for everyone who contributed to the care of Mr B

Regards B B

Shabana

You have such a kind heart ,and with your sweet nature it’s been a pleasure getting to know you .

If more people were like you Shabana the world would be a better place .

Both myself and J could not have asked for two lovelier ladies to care for my mum ,We knew M really liked you and Annamarie and thought a lot of you both .

Take care and look after yourself

J & S

Many thanks to all for looking after C

M W

A big thank you to you and your team for your 5 star service during N******’s illness .In no way could we have managed without you all .

Best Wishes

J******

J,G and S thank you for your kind expressions of sympathy on the loss of their much loved wife and  mother .

We are overwhelmed and extremely proud that so many people have expressed their sentiment’s and fondness for Norah and it is a great comfort to us

Your kindness is greatly appreciated

To

My boss Debbie & Abbas

I am glad to work Ribble Homecare ,I am very thankful both of you .Thank you for being a great boss .

G Fatima

Kaysha ,we can’t thank you enough for what you did for (A) .From the day we met you we both loved you and were comfortable with you .(A) told several people you were like a mermaid when your hair was loose .and that he’d fallen in love again!!! I’m so glad he made his peace with you .

(B)   & (L)

Many thanks to all for looking after(C)

MH

To Abbas and Debbie

Thanks for the things you have done this week for me and my family .

From (T) & (B)

Dear Janet

Words are not enough when it comes to thanking you and Karen for all your loyal caring of (J) . your sincere empathy and kindness you both gave her is second to none .You are both truly dedicated carers and go beyond your duties of care. You treat (J) like a sister  ,your love and characters really shone through to her ,I know she like you two over any others. Thank you for your uplifting support to the family at all times ,dependable and truly unique in your true talents of nursing . Janet and Karen, two Angels from God to be their for (J)

Thanks Janet and Karen for your beautiful flowers given to (J) on her funeral ,Thanks for being with us at (J’s) Church Ceremony and” final Goodbye ”

You will always be in our hearts for everything you have done  for me and my family .”Two Diamonds” .

With all our love (R) (P) (M)  and all the family xxxx

I just wanted to say Thanks very much for looking after (M M) you all made her as comfortable as possible and your care was outstanding .We are all grateful to you and and have given you a 5* google view and a thanks mention on the service card at the funeral ,which is next Tuesday ,the personal touch and caring staff make a lot of difference to both ourselves and my mum .She looked forward to seeing you each day .She is at peace now xx

Thank you so much Love

(B F) and Family xxx

To Ribble Homecare Blackburn

I would like to take this opportunity to thank the staff of Ribble Homecare for all their care and attention they provided during the last few month’s. Everyone was amazed at the improvement I made   .I would especially like to thank Trenna ,Fatima Sharon ,Frazana and Tabs.

They were so helpful and nothing was too much for them .

Thank you to you all .

(B)  & (A) H*****

Dear Angela  & Debbie

May I say a big thank you for the way in which  you cared for Colin .Your professionalism and caring manner made a great deal of difference to both of us also thanks for bringing a smile to (C) during his last few days .

A G

Hi

Thanking all concerned with the recent gathering once again a good time was had by all .

Special thanks for (B’s) birthday cake it was a lovely touch and tasted really good .

Thanks (J) & (B)

To Debbie & Abbas

Just a little card to say a big thank you for all your continuous help and support I really do apprteciate it .

I don’t know where I would be right now if I didn’t have you 2 .

Lots of love always RHC

(K) xx

To the carers of Ribble Homecare for the amazing care you gave to (D) .

With lots of love

From J ,L,&W and all the family

we can’t thank you enough.

Hello my name is (A) ,(RW) wife .I wanted to thank the carers who are doing a wonderful job of looking after (B) as he likes to be called    .

I know he has a long way to go yet but he is getting there with their great care .They all know who they are and all aware that I can’t remember all their name’s sorry .

All best wishes for your cotinued success .

(A)

To all the carer’s who worked with our mum LK from July 2018 until her passing on 4th March 2019. I find it quite difficult to express in words how truely grateful  as a family we are for your care and attention given to mum .I personally (K) made good friends with a few of you throughout the time. Mums humour  ,sarcasm and wit left   you all on your toes but alas that humour has gone to sleep.

Thank you to Marie,Karen & Annamarie for attending the service to represent the  Ribble Homecare . Your cards and messages were very much appreciated.(L) has now joined her husband up at Pleasington Cemetary .We scattered her ashes on Mothering Sunday .The 3 daughters together for her final resting place .Please continue to work as a team remember that caring is an art and passion and that you have this still makes you beautiful people. Not everyone can be caring ,some shy away some fear it ,but you guys show it feel it give it and are an absolutely fantastic set of angels .Thank you once again from the family but a massive Thank You with hugs and kisses are sent from (K) to you all .

xx

God Bless

To Debbie and staff

Would like to say a big thank you for all the care you gave my mum and for all the love you shown her from the start to the very last few minutes of her life  .

Love you guys from the bottom of our hearts

B,M,A,G,D & grandchildren

To all the carer’s day and night care who looked after C during his illness .

Many Many thanks to you all

Love M H

Blackburn

To Sharon & Team

Thank you so much for looking after H ,it was very much appreciated .

He was a very private man but you managed to gain his confidence in a short time .

Best Wishes

C P & L

With grateful thanks to everyone for the excellent care, kindness and attention to dad .Without you we could not have fulfilled dad’s wish to spend his final days at home .

With lots of love

From E & L (J)

I would like to say thank you to all your staff who looked after Theo ,they were really good with him and your help was much appreciated .

Carry on the good work from PF (Mrs T)

Please say an extra special thank you to Mo,Farooq,Donna ,Sylvana,Annamarie,Wendy,Kaysha and anyone else Ive forgot.

To Abbas  & Debbie

Thank you for the care and kindness you showed E knowing she was being looked after by you and your great team has taken a great burden of worry off us .You went above and beyond with your care we will never forget you .

Love W & Family

Dear Caroline  & Sharon

Just a short note to offer you my most sincere gratitude for the tremendous end of life care provided by your company for the last three months of her life .

You should be extremely proud of your staff who carried out all their duties with loving care and immense professionalism .

Both my wife and I looked forward to each visit which was filled with humour ,sincere affection and great attention to all her needs .

I am certain that it was the actions of your staff who enabled my wife to be so comfortable ,that she was able to pass away peacefully .

I and my family ,would be grateful if you could pass on our kindest regards and most heartfelt gratitude to all at Ribble Homecare .

They will be forever in our hearts.

R B

Good Afternoon

I wanted to pass on a compliment verbally made to the DN’s about your carers from the family of and end of life patient you recently provided care for .The family stated that the care their relative had received from yourselves was excellent and they could not have asked for their mother to have been cared for any better .

It is always nice to receive such positive feedback and you have obviously provided the lady with a high standard of care and compassion .

Kind Regards

C W

To all the carers who looked after J and myself during his last illness .Don’t know how I would have got through without them .

From S W

To whom it may concern ,

I am writing on behalf of my sibling’s A*****, A***** and A*****. We would  like to express our heartfelt thanks to those members of the team who cared for D***** I***  during the month of March 2019.

Dad was referred to the Ribble Homecare team via the district nursing team because he was in his last week’s of life .

As a family we were very dubious and worried about carers coming into his home .We needn’t have worried . The care Dad was given by all those who attended him from Ribble Homecare was amazing .All team members who visited the home treated dad with the greatest dignity and respect .They worked with us as a family they were inclusive and cared for us too. I am a nurse and observed that this was a team of well trained staff  who delivered care with compassion .Nothing was too much trouble .All staff members instilled us with confidence .All members of staff always had a smile and asked after the welfare of not just dad, but of family member’s. We cannot thank you enough .

Dad passed away peacefully in his own bed and home  . These were his wishes and Ribble Homecare helped make this happen.

Please could you let the staff members read this letter .We want the to know how thankful we are .

I hope you will praise and value your staff as they are truely amazing .They made what was a very difficult time for us as a family a little easier -and we will never forget your kindness.

Best Wishes

V****C****  (Daughter )   A****I*****   (Son)

A****I*****   (Son)          A****S******   (Daughter)

I would like to express my heartfelt thanks to everyone at Ribble Homecare for the wonderful care A received over the past few week’s .Without exception the staff have a lovely mixture of professionalism and humanity .

Thank you all

Mrs B B

To S and staff

Just to say a very big thank you for all your kindness lots of love to you

D xxx

To all at Ribble Homecare

Thank you very much for one first class service ,the care and attention given to my mum and me was amazing ,every member of staff who came to us were great and kept my mum really comfortable and entertained-making a unbearable time bearable.

You are all very special people

Thank you very much

J and family

Thank You

I’ve wrote this special message

To the Ribble Homecare Crew

Just to express my gratitude

And say a big thank you

You all looked after T***

In a friendly helpful way

Especially those those who cared for him

Each and ever day

I know it’s not an easy task

To care for someone new

But all your staff should feel quite proud

Of the sterling job you do

You’ve gone beyond the call of duty

In these times of isolation

If all care companies worked like you

We would be a better nation

You kept us fed with home cooked meal’s

You delivered to our door

That was all expectations

I couldn’t possibly ask for more

Sadly T*** ‘s no longer with us

But before he passed away

He said the friendliness  of all you staff

Sure brightened up his day

A very heartfelt thank you

From PF

(Mrs T***)

Hi

I just wanted to email to thank both carers who attended to MM this morning ,Karen Perrin and  Teresa Turner and also the Manager on duty   Debbie M .the carers reported to their manager ,Debbie that the patient had deteriorated, breathing had changed and the patient was unwell and this was reported to the DN without any delay.

I just wanted to feedback that the carers early detection of end of life deterioration enabled us to contact the family and gain information that the patient was unsettled .We managed to arrange for a nurse to go to the patient before she passed away to offer reassurance to the family .

Thank you for all your support

Kind Regards

M   (DN)

To D and her wonderful team of carers .

I would like to thank you all so much for your gift’s cards and best wishes on the occasion of my father’s 88th Birthday .You have all been so thoughtful and kind .

Thank you for the very tasty spaghetti Bolognese which I really enjoyed .

With Love and gratitude

A and R  xx

Dear D and staff

I would just like to express my grattitude and thank you all so very much for the support ,love and care that you have given to my dad over the past two years .

You have all been wonderful not just to my dad but also to me .

I will never  forget your kindness .

Thank you

Love from A***** xx

Just a note to say thank you very much for all your kindness and care whilst my mum was ill.

Love and best wishes

J and family

To all at Ribble Homecare  (JS)

Thank you for all your care to my dad .

Your staff went over and beyond to help us  ,Your help has been very much appreciated at this difficult time .

Best wishes

M ,G,J and family

To

All at Ribble Homecare thank you sooooo much for all your help , kindness and love .

We will not forget you .

Keep up the good work ,you all do a fantastic job.

We will miss you all .

With all our love and best wishes From

J ,C and family xx

A big thank you to all the staff for an enjoyable party last Thursday .I very much appreciated being included in festivities .

Have a Happy Christmas everyone

Love S

To all the wonderful staff at Ribble Homecare not just for the care given to dad JM but the care given tom the family too what a credit all the staff were thank you so much

From L & S ,family

To all you lovely ladies who come everyday ,I would like to say a big thank you for those lovely roses you so kindly sent me  on my 98th birthday .When the roses are gone I will still have lovely memory of your kindness you always show . Many many  thanks for everything . When you get older memories are what keep us going .

Thank you very very  much for all your love and kindness down the year’s ,

Fondest Love AM

Hello my name is A ,RW’S wife .I wanted to thank the cares who are doing a wonderful job of looking after B, as he like to be called .

I know he has a long way to go yet but he is getting there with their great care .

They all know who they are and are aware I cant remember all their name’s ,sorry

All best wishes for your continued service .

A

To all at Ribble Homecare

Thank you very much for for first class service .The care and attention given to my mum and me was amazing ,every member of staff who came to us were great  and kept my mum really comfortable and entertained -making an unbearable time -bearable.

You are all very special people thank you very much

Mrs J and family .

With grateful thanks to everyone for the excellent care and kindness and attention to dad ,without you we could not have fulfilled dads wish to spend his final days at home .

With lots of love

From E & l J

Always well presented wearing smart uniforms

Always punctual

All carers are professional in conducting their duties and are proficient in person -centred care .Prior to receiving this feedback form I contacted ‘the office ‘and spoke to Caroline . I asked that she give special thanks to all the carers who are doing a fantastic job at this particularly difficult time (re:Covid 19). They continue to provide a reliable .efficient and professional service .Thank you to management and carers .

*You are welcome to use any of the comments I have made so long as they are anonymised .

Thank you AT completed on behalf of RT.

Very Happy with the work and the women who come ,could you possibly ask the staff if on the day doing downstairs ,would they check the bathroom to see if needs cleaning thank you D

The carers are all fantastic and I look forward to their visit each day . I appreciate you accomadating extra visits that I need when my family are away .

From the start of Homecare provided by RH, both I and my family have felt fully supported by all members of the staff. Their primary care is directed towards the patient’s needs with due respect also being given to the needs of close family members. In our situation the carers often meet district nurses and doctors whilst visiting and their liasing and cooperation together assists in ensuring best practice and best care for my wife. As i live alone with my wife their continued support is invaluable.

Thanks

Dear Debbie

We are now feeling the effects of losing (S), and realising that she is physically no longer with us. However we are drawing great solace from the fact that she received the best attention and care from many professionals, yourselves included.

I, and the family, want to personally thank you and all the staff at Ribble Homecare for the very kind and sensitive manner in which you assisted us. Your staff are amazing. At a time when (S) was enduring great discomfort and at times severe pain, Annamarie, Shabana (Latif), in the morning and afternoon and Shabana and her colleagues in the evening brought (S) some welcome respite. Your morning staff literally always brought sunshine to the house and evening staff left peace and tranquillity to (S) at night.

Without wishing to sound condescending, I consider you and your staff’s dedication to giving the highest degree of dignity and care to those in your ward, as exemplary.

Please pass on my best wishes to all, and in (S)’s words “Thank you” , you are always welcome to call in for one of (S)’s “brews”.

Regards

Many thanks to all for looking after (C)

To all the carers who looked after (I P ) many thanks to (S)( with the lovely accent) who was with )I) when she passed away .(S) was such a comfort to me and my family at this time .I will never forget her .
Love and best wishes

To (D) and carers
Thank you for your compassion and kindness toward’s (A) and myself ,and for making his last week’s as comfortable as possible .
From (C) and family

RHC would just like to say thank you for your time and support over the last 2 years you have all made me feel welcome . (B J)

To all at RBH thanks for all your kindness and care that you gave (E) Love from (B) & Family

Thank you for all your kindness compassion & dignity you showed toward’s my father in the last few hour’s of his life .
Thank you for all the help you give to (J) and myself after he had gone .
(S) & (J)

Many thanks for the care and support given to both my mum (T) and also my dad (C) .We couldn’t have coped without your help .
Thanks (K)

I would like to express my heartfelt thanks to everyone at RHC for the wonderful care (A) has received over the past few weeks .Without exception the staff have a lovely mixture of professionalism and humanity .
Thank you all
( Mrs B B )

Just a little something to say thank you for the care ,respect and kindness you both showed not just to my husband / dad but to us as a family .We really do appreciate all that you did and will never forget .
All our love
(G) (M) (P) and (M)

For the care you gave to my husband (G) and a special thanks to (K) and (J)

I would like to take this opportunity to thank the staff at Ribble Homecare for all their care and attention they provided during the last few month’s .Everyone was amazed at the improvement I made ,I would especially like to thank (T) (F) (S) (F) and (T) they were so helpful and nothing was too much for them .
Thank you to you all
(B) & (A)

With grateful thank’s to everyone for the excellent care ,kindness and attention to dad ,Without you we could not have fulfilled dad’s wish to spend his final days at home .
with lots of love (E) (L)

Thank you for the care and kindness you showed (E) knowing she was being looked after by you, and your great team has taken a great burden of worry off us . You went above and beyond with your care ,we will never forget you . Love (B) and family .

To everyone who helped care for my mum Thanks for making the last days easier and being there to help her keep going and feel dignified .
Love from M M

To all staff ,
Would like to say a big thank you for all the care you gave my mum and for all the love you shown her , from the start to the very last few minute’s of her life .
Love you guy’s from the bottom of our heart’s .

Dear (A) and (D) May I say a big thank you for the way in which you cared for Colin .
Your professionalism and caring manner made a great deal of difference to both of us .Also thank’s for bringing a smile to (C) during his last few days.

Just a little card to say a BIG thank you for all your continuous help and support I really do appreciate it .
I don’t know where I would be right now if I didn’t have you two .

Thank you so very much for visiting our mum .We could only think it was you as your kindness and caring nature has always been apparent to us . She would love to see you but will probably not remember that you have been when we ask .We have joked to each other that we should have a signing in book just in case any one come’s to see her .

After feedback there has been a great improvement on our father’s care and we are happy with all the carer’s no concern’s .

The service at Christmas and New Year was very good .

All the carer’s are really nice good people and all are very friendly and enjoy a laugh .

All the ladies are excellent and very professional ,I’d be lost without them .

All the carer’s were good ,Marie was excellent .

All our carer’s are very obliging . No complaint’s at all .

My wife Theresa and I found that keeping to the same carer’s was better than having a lot of different carer’s .

I appreciate your help .

My mum is very happy with the care she receive’s .

Keeping the same carer’s on all occasion’s is an advantage ,as Theresa feel’s more confident with people she get’s to know .

Sharron is super to have around ,she is helpful in everything and does far more to help .

The staff were very varied in their responsibility and approach . The most important thing is the patient was delighted with the care provided .

Excellent staff ,they were a great help to mum and us we were grateful for all their attention .We couldn’t have asked for better care .

I appreciate the facilities for carer’s to take me to appointment’s at he hospital and for taking me to Accrington for the bank ,hairdresser’s and various shopping . Kirsty has been a good guide with wheelchair on those occasion’s .

The carer’s pleasant attitude goes a long way to keeping Hilda extremely at ease .

Very happy with the service , keep up the good work .

Everything fine .

We were very pleased with the friendly and highly professional approach of the company and it’s staff .They showed and understanding , not only of the individual’s need’s but also that of their family .

Happy with Kurt /Vicky /Marie also care plan updated .

All carer’s are very good no complaint’s would prefer no male carer’s .Very good service provided .

Fatima is very good ,doesn’t cut corner’s ,kind hearted .
Night /Day staff have all provided excellent care .

No problems whatsoever .

The satisfaction expressed is solely due to the two member’s of staff that cared for my mother ,they are two wonderful women ,who shared genuine care and compassion ,we did not know any other’s .

Your people treated both my husband and myself with only kindness and courtiousness at all times and I was very grateful for their help.

The two regular carers made my mother’s final 7 week’s very comfortable ,she enjoyed her hand’s, feet and back massaged , and we are all most grateful for the care given .

Avery professional service ,The staff are warm and caring and positive.
The carers are encouraging when the individual is feeling unwell .

Karen and Janet are brilliant .

Up to datr Ribble Homecare have provided good care and communication with us ,Thank you .

My mum is very satisfied with the staff she has coming to her she gets on well with them good job they do .

Thank you for the amazing care you gave to Danny we cant thank you enough.

To Debbie and all the staff
I would like to say a big thank you for all the care you gave my mum and for all the love you showed her, from the start to the very last few minutes of her life.
Love you guys from the bottom of our hearts.

Thank you sooooo much for all your help, kindness and love.
We will not forget you.
Keep up the good work you all do a fantastic job, we will miss you all.

I would like to thank you all for looking after my mum so well in her last days with us we can’t thank you enough she loved to see you witch says a lot to us all are appreciation mean livesey and family

AM You truly have been an Angel the way you looked after our mum .Both (J) and myself could not have asked for two lovelier ladies to care for my mum . The two years have been wonderful getting to know you ,and we both will miss you .
Your sense of humour has helped us get through some tough times with mum .
Take care and look after yourself ,and we will both miss your fun and laughter
Thank you
Kind regards
J & S

Very helpful and very understanding .

Both the carers give 100 per cent attention to (V).

Continuous good service .

Excellent care with high levels of hygiene ,staff always go out of their way to make my father comfortable .

Very caring a pleasure to within our household ,has integrated very well and enhanced our fathers recovery from a severe stroke .Goes above and beyond her role .
Has been able to enhance our father psychological well being also .

The girls were brilliant and helpful in all aspects I wouldnt know what to do without them .Professional in all aspects yet friendly enough to make theselves feel like family thus making my grandma feel comfortable.Thank you for everything .

We were extremely satisfied with the services we received from Mo and Usman ,they were very kind and considerate to all the family .Thank you

If I could give higher marks I would the way they looked after (S) was so touching.

My mum is very satisfied with the staff she has coming to her she gets on well with them .Good job

Very good service provided always dependable .

I am very happy with all staff they very caring .

Sharon Allen is excellent with (T) as is Angel .
They both put so much into looking after him .(T) loves them both .

Overall we are happy with you all taking care of my father .

My carers Mobeen is a heart and empathetic to my needs and requirements on every visit .

Very good that you keep the same staff and nice staff ..

i am very happy with the care (C) has been given by all the carers .

In general ,very caring staff who look after my mother really well .
She is always pleased to see the staff, which is a reflection of how well they care for her .

From the start of homecare provided by R.H.both I and my family have felt fully supported by all members of the staff .
Their primary care is directed towards the patients needs with due respect also being given to the need of close family members .
In our situation the carers often meet district nurses and doctors whilst visiting and their liasing and co operation together assists in ensuring best practice and best care for my wife, as I live alone with my wife their continued support is invaluable ,thanks

In the short time Ribble Homecare looked after my mum (P.A.N),Sharon and Geoff did a wonderful job and my mum was content with them ,sadly she has now passed away,but she was well cared for .

Very nice staff .

The care i received for the 4 weeks was very good I could not have asked or get any better .
Thank you

Very good care and service ,excellent commitment of staff.

Mavis and all the family felt comfortable and safe in the hands of Ribble Homecare . Ribble Homecare and especially mums main carer Vicky became our extended family.
RIBBLE HOMECARE -FRIENDS FOR LIFE. Thank you

Very dependable and trustworthy.

My uncle was very satisfied with the service you provided. The family members were very pleased with your service and found the staff very professional ,approachable and caring .

i know it was only a short time that you provided the service for us but may I say how caring and professional your staff Angela and Debbie carried out their duties .

The carers have become part of our family they are wonderful with mum and have helped to ease our worries.

Very caring and thoughtful support to both Janet and I .

Everyone was very professional during the time they were caring for my mum .
They always showed her consideration, kindness and patience throughout and always brought a smile to her face.

I cannot fault in any way the care my husband received from all carer’s that saw him especially Sharon and Muguet we are very grateful.

I had the benefit of having carer’s for my husband Eric for almost 2 month’s , all the staff I met were very supportive of me & my family as well.
We received an excellent level of service from every member we encountered .
They helped to make Eric’s last few week’s far better than they would have been without them .
I have since encountered member’s of staff in shop’s and they always remember me and still ask how I am .
Please please thank each and everyone of them and continue your wonderful service .

Special thanks for Sharon & Abbas

Your service was all I could have wished for .
Your compassion for my mum in her final days ,I will treasure forever.Family could not have cared for her more.
Thank you from the bottom of my heart.

Regard’s to Abbas, Sharon and the team .

The staff were very kind and caring to our mum cannot praise them enough .
I would recommend them to anyone and would not hesitate to contact again should the need arise.

Lynn loved all of you girls and I havent had chance to see any of you since she passed away ,all the girl’s were brilliant and took a lot of pressure off me .
Lynn looked forward to the girls visit’s and especially her face massage’s from Sharron ,I would like to thank all of you so very much Lynn looked to you all as friend’s not just carer’s so thank’s again to Sharron and Vicky and all the girl’s I know Lynn was in good hand’s and if you need a good BREW you know where I am .
Thank’s again
JW

Your staff are very caring, a pleasure to have within our household. They have integrated very well & enhanced our fathers recovery from a severe stroke. Goes above and beyond in their role. They have been able to enhance our fathers psychological well-being also.

The girls were brilliant and helpful in all aspects. I wouldn’t know what to do without them. Professional in all aspects yet friendly enough to make themselves feel like family thus making grandma feel comfortable. Thank you for everything.

A big thank you to you and your team for your 5 star service during N’s recent illness. In no way could we have managed without you.

May I say a big thank you for the way in which you cared for C. Your professionalism and caring manner made a great deal of difference to both of us. Also thanks for bringing a smile to C during his last few days.

M & all the family felt comfortable & safe in the hands of Ribble Homecare. Ribble Homecare and especially mums main carer, Vicki, became our extended family.
Ribble Homecare – friends for life. thank you

Everyone was very professional during the time they were caring for mum. They always showed her consideration, kindness and patience throughout and always brought a smile to her face.

The carers have become part of our family. They are wonderful with mum & they have helped to ease our worries.

Your service was all I could have wished for. Your compassion for my mum in her final days, I will treasure forever.
Our family could not have cared for her more. Thank you from the bottom of my heart. I would recommend your services to anyone in an instant.

Thanks to Ribble Homecare Staff who cared for My Dad for four years
The carers came four times a day and stayed with him at night also.
We definately would not have had the quality time with him that we had without Ribble Homecare
The kindness and patience shown to him and also to us was second to none
The staff were there for each visit and in all the time they never missed a visit, we could rely on them 100%
We had some difficult times along the way, enough to test anyones stamina but Ribble Homecare dealt with everything that came their way.
We will miss them all as they had become our extended family.
We highly recommend this company

Thank you for all your kindness compassion and dignity you showed towards my father in the last few hours of his life.
Thank you for all the help you gave to our family after he had gone.

I would like to express my heartfelt thanks to everyone at Ribble Homecare for the wonderful care my husband received over the past few weeks.
Without exception, the staff have a lovely mixture of professionalism and humanity and I thank you all.

Thanks to all the wonderful staff at Ribble Homecare, not just the care given to Dad but the care given to the family.
What a credit all the staff were, Thank you so much

Thank you Ribble Homecare for everything you do.
As you get older memories are what keeps us going, thank you for all your kindness.
Thank you so much for the roses on my 98th birthday, when the roses are gone I will still have lovely memories of your kindness.

Thanks to Ribble Homecare for making Mum as comfortable as possible, your care was outstanding we are so grateful to you all.
The personal touch and caring staff made a lot of difference to both ourselves and our mum, she looked forward to seeing you each day.

Thanks to Ribble Homecare for the amazing care you gave to Dad

We are now feeling the effects of losing S, and realising that she is physically no longer with us. However we are drawing great solace from the fact that she received the best attention and care from many professionals, yourselves included.
I and the family want to personally thank you and all the staff at Ribble Homecare for the very kind and sensitive manner in which you assisted us. Your staff are amazing. At a time when S was enduring great discomfort and at times severe pain, Annamarie and Shabana brought her some welcome respite. Your morning staff literally always brought sunshine to the house and the evening staff left peace and tranquillity to S at night.
Without wishing to sound condescending, I consider you and your staff’s dedication to giving the highest degree of dignity and care to those in your ward, as exemplary.

I am writing in support of Ms Meaghan whom I met on 07/06/12 during my home visit review of my elderly 90-year old patient (Mrs MF). Ms Meaghan is a paid carer for Mrs MF who is cognitively impaired, though still lives at home although would be profoundly vulnerable as such without Ms Meaghan’s support. Mrs MF’s family live far away hence cannot always address her distress or offer practical support as when required by Mrs MF. I was particularly struck by the trust Mrs MF and her family have in Ms Meaghan who go well above the call of her duty in providing support with medication administration (Mrs MF’s scripts are even sent to Ms Meaghan’s address to preclude her catastrophic anxieties with anything new), ensuring adequate nutrition, hydration as well as maintaining optimum social life and providing emotional support in times of distress(which are quite frequent). Ms Meaghan is aware of Mrs MF’s mental and physical health relapse signatures and aptly contacts the local General Practitioners to prevent major health deterioration, indeed the General Practitioners were also full of praises for Ms Meaghan’s timely calls and support in routine correspondence addressed to our services. Mrs MF ‘s life is richer than would be expected with her regular and structured shopping trips, church and social outings with Ms Meaghan and she enthused this support during my visit.

Ms Meaghan, in my opinion disposes her duties excellently and robustly in the care of Mrs MF; home care provision will be a lot better if such individualised care are available to all and sundry.

I have always found Ms Meaghan more than helpful, in fact always willing to go out of her way to make sure I get access and help our client.

From the start of home care provided by RH, both I and my family have felt fully supported by all members of the staff. Their primary care is directed towards the patients needs with due respect , also being given to the needs of close family members. In our situation the carers often meet district nurses and doctors whilst visiting and their liaising and co-operation together assists in ensuring best practice and best care for my wife. As I live alone with my wife their continued support is invaluable. Thanks Micheal Cowsley

I am very happy with the care my mother (named above) receives – the carers are all very efficient and are genually interested in my mothers welfare.